Non refundable or last minute bookings are non cancelable, non exchangeable and non refundable whatever the reason for the cancellation. The total of the amount of the stay is debited from your card once the booking is received.
Standard or flexible bookings can be Canceled or changed free of charge prior to 3pm on the day before your arrival date. The total of the amount of the stay will be debited from your card within 24 hours of your arrival date.
If the property is unable to charge the full amount to your nominated card it may result in the cancellation of your reservation without consultation.
Credit card payments to Hostels in Australia and New Zealand are subject to a transaction fee. The current fee is 2.19 % of the total transaction for Visa, 2.18 % for Mastercard, and 3.95 % for American Express. Fees may change and are confirmed at the time a charge is made.
This property does not accept any bookings for Schoolies, Hens or Bucks parties
This property considers a group to consist of 5 or more people travelling together – regardless of whether bookings are made collectively or individually. To minimise impacts to other guests, and to ensure you are adhering to our group policies it is recommended that you contact the property directly to make group bookings. Failure to do so may result in additional fees, requirements to pay for additional beds and we may not be able to guarantee beds are allocated into the same room – if it is felt that your group may impact the experience of other guests it may result in the cancellation of your reservation with full charges.
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