Lattelier Store: Cozy Crossover Slippers

LATTELIER handles returns on a case-by-case basis with the ultimate objective of satisfying our customers. You can return the product(s) purchased at LATTELIER within 14 days of receiving your purchase (counting from the first day of system’s confirmed receipt). All returns must include the original receipt. Item must be presented in its original condition with all packaging intact and must not have been washed. All refunds are in the form of LATTELIER store credits or cash up to your choice. Cash will be refunded to your original account of your payment. Credits will be credited to your customer account (Please refer to the Returns Credit Policy below). Product(s) will be exchanged or refunded after we examined your returned product(s) with product defects. Please note that the whole return process may take up to 4 weeks. Returns that do not meet our policy will not be accepted and sent back to the customer. Please contact our Customer Care team : service@lattelierstore.com for further return procedures.

Except for particular circumstances, no refund will be processed if the following conditions are met.

When the package arrives at the destination country/region, the customer cannot pay all import duties incurred.